to David Scott Anderson .Net
Call Center Guru”
David Anderson is one of the Top Call
Center Consultants in the world, and is the founder of The
Utopia Group, one of the Top Call Center and Business
companies in Central America. The Utopia Group is known as an
innovative organization which leads the region in technology
Anderson is considered by some as one of the founders of Costa Rica's
Technology industry, having founded the first international call
center in the country and the region. Anderson is also a sometimes controversial and popular
blogger, technology writer, motivational speaker and
trainer, specializing in Customer Service and Management themes.
Also known as a Technical visionary,
Anderson has been responsible for helping to promote wireless and
handheld technology through alliances with companies like Palm, HP,
Motorola and others. Anderson and the Utopia group were responsible
for installing the first public wireless network in Costa Rica, and
for helping to popularize the technology.
Anderson has consulted with
companies like Cafe
corporation and other giants of technology and commerce in
Rica. He has also allied with companies like Cisco, Intel, IBM,
Motorola and Sony Ericcson, to elevate technology awareness in Costa
Rica and the region.
Anderson grew up in Los Angeles, where
he attended George Washington and Metropolitan High Schools, Los
Angeles Southwest College and The University of Southern California.
He is a member of Phi Beta Sigma Fraternity, and the Ancient and
Accepted Scottish Rite Masons, and belongs to a number of other
social and professional organizations.
Anderson is also a member of the Cisco
Systems Global Consulting Network, and several other consulting
alliances. Anderson is responsible for founding Call Centers in Costa
Rica, Guatemala, Africa, Australia, Mexico and Europe.